Vue Westfield Shepherd's Bush

Ariel Way,
London, W12 7GF

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Vue Cinemas UK (Official)

Additional Info

Operated by: Vue

Functions: Movies (First Run)

Phone Numbers: Box Office: 440871.224.0240

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Vue Westfield Shepherd's Bush

Located in the west London inner city district of Shepherd’s Bush, inside the massive Shepherd’s Bush Westfield Shopping Centre, which opened in December 2008. It is the largest ‘in-town’ shopping centre in Europe. The cinema space on the balcony level, was originally intended to be operated as a Showcase De Luxe Cinema, but this never happened.

It opened as the Vue Westfield on 12th February 2010. Three of the screens (known as Vue Scene) are equipped with luxurious reclining seats and have their own private bar and lounge area. Other screens (known as VueXtreme), have super sized sound and vision, on large format digital screens, the size of four double-decker buses! All screens have luxury VIP seatings areas. On 5th June 2017 a further 3-screens were added, making a total of 20 screens.

Contributed by Ken Roe

Recent comments (view all 11 comments)

SethLewis on November 8, 2014 at 9:09 am

With the Vue Shepherd’s Bush (in a shopping complex across the road which dates back to 2001) our local multiplex for better or for worse

For better A decent mix of blockbuster and art house programming Screens that are well laid out with some rows of two or three off to the side for privacy Late shows now most nights in a good mall with very good eating options

For worse Ignorant staff who do not take responsibility for the shortfall’s of the company in terms of communication Poor alignment with the Westfield Mall website in terms of film times and pricing Scene screens with in seat service that have never really taken off – £19 for these screens is ludicrous (even though I have been known to have paid it)

Things could be far worse but a lot better with professional management rather than simply supervision

SethLewis on November 9, 2014 at 6:08 am

Have seen The Artist, Magic in the Moonlight, Behind the Candleabra, Shutter Island, Crazy Hearts, Lincoln, Crash, Hugo, Carnage, Mr Turner (just last Sunday) and quite a few more here since it has opened…a great documentary about Vidal Sassoon with the man himself in person a few months before he passed…The Tree of Life with a crowd expecting a much more mainstream Brad Pitt film rather than a Terence Malick picture (which I loved)

Intended to be a National Amusements Delux became a few shortly before the mall opened and the cinema opened about 5 months after the mall in 2009

SethLewis on July 12, 2017 at 7:10 am

Add The Grateful Dead Live Farewell Show, Woody Allen Magic in the Moonlight, Cafe Society, Black Mass, Star Wars, Moonlight, The Founder, Hidden Figures and quite a few more to this list…Screen 16 opens right onto the lobby so staff let you in with a code…It wouldnt hurt during a refurb to renumber the screens so that each side makes sense rather than 1-7 and 15-17 on one side…The Scene concept with at seat service seems not to have taken off here…there are plenty of F&B options inside the mall

SethLewis on September 16, 2017 at 8:13 am

I am a regular here and completely missed that they had raised the number of screens to 20 until yesterday…18/19/20 are on an upper level accessible by lift…Saw Wind River in 18 yesterday (3 of us for a 10 am show)…these screens seem more comfortable than 16 & 17 even though they are single aisle.

SethLewis on September 16, 2017 at 8:15 am

As for questions of what the highest grossing screen in Europe is – I doubt that it is this or Vue Stratford. I would bet on UGC Cine Cite Les Halles. More central location 25 screens huge number of previews. Shows start as early as 9:00 am and smaller screens very tightly packed on the weekends with a more discerning crowd than Vue Westfield

CF100 on October 30, 2017 at 4:51 pm

SethLewis: Hmm, have they installed the same seats as the Vue West End?

I can imagine that Kinepolis Brussels is another contender for one of the highest grossing in Europe.

Of course, “gross” depends on ticket prices also…!

CF100 on July 11, 2018 at 6:27 pm

Ziris Canvas – Vue Westfield London.

Promotional video (uploaded to YouTube in 2010) on the (IMHO hideous) multi-screen display feature and other video displays in the foyer.

PhilipWW on September 6, 2018 at 12:25 am

I have read elsewhere that one of the Xtreme screens is just 1.85 necessitating that Scope films have to be letterboxed. With the majority of films now shot in Scope, I find it somewhat amazing that one of the major screens in a recently built cinema cannot show them properly. The screen, in essence, just becomes a large TV set.

Can anyone else comment on whether the other screens in the complex are Scope or Flat ?

CF100 on January 1, 2020 at 5:33 pm

Re-visited a couple of months ago to attend a preview screening in Auditorium 6 (Xtreme.)

The auditorium has been completely reseated per Vue’s current choice of “house” seating.

The standard seating, with “velour”-type upholstery, is the same as Vue Eltham and, if I’m not mistaken, the VIP seating is also. (Photos of both seating types can be seen on Cinema Treasures' Vue Eltham pages.)

Not being “important”—much less “very important!”—in relation this event, standard seating was the only option, and I ended up seated in the last row auditorium. (Fortunately centre of row.)

I noted on the Vue Eltham page that the standard seating did not have an appearence in line with current expectations, and on briefly trying out one of these seats at the Eltham location, did not seem to be very comfortable. My revised view is that in some respects they do feel luxurious (e.g. good upholstery), but the comfort level really is inadequate, even for basic standard seating.

In terms of picture/sound quality, both were very good; much in line with my experiences in Auditorium 9 over at this cinema’s adjacent “sibling” (Shepherds Bush,) suggesting a good level of maintenance.

The new seating certainly gives a refreshed feel. The VIP seating should now be very comfortable indeed—I did not like the previously installed type—and comfortably positioned, so the Xtreme auditoria could now be good places to see a film.

Of course, whether or not the tickets represent value given the “premium” location, combined with uplifts charged for Xtreme with VIP seating; as well as the lack of laser light source projection and/or Atmos in a “PLF” auditorium, and the dreaded floating “flat” ratio screens, is another question…

What I considered to be a rather hideous “postmodern” mess of screens (see previous post dated 11th July 2018 on the Sony “Ziris Canvas”) in the main foyer has been removed. (IIRC replaced with a conventional multi-screen layout; I shall check my photos at a later time…)

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