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Movie Theater Manager Needed
posted by
Patrick Crowley
on
August 16, 2004 at 5:36 am
ALBANY, NY — Cinema Treasures user ‘ifemorena’ asks…
I am looking for a movie theater manager with at least three years experience in running a movie theater. I am looking for someone preferably based in Albany and its surrounding areas. Manager should be familiar with how to run a multi-screen theater. Interested candidates may send their resumes to: .
Comments (11)
Shoot, all of us know how to run a multi-screen theater. Hire a bunch of gum chewing kids without a clue as to what customer service means (including three with a history of armed robbery to operate the snack bar). Install lumpy seats (30 percent of which must be broken). Turn on the projectors and let them run through pops, burns, breaks and fading sound: after all, once folks are in their seats they aren’t likely to spend any more money. Allow the outside of the building to deteriorate until it looks like the neighborhood crack house. So you think I’m cynical? You bet, last week I paid $10 to see Collateral —– the air conditioning wasn’t working (or wasn’t turned on) —– the theater smelled, and the film broke twice. I walked out after the second unscheduled intermission (customers had to go find someone to fix the film both times) and asked for my money back. “Corporate policy is to give you a pass for another day.” What a business —– the world of multi-plex theaters.
This is a serious search for a dedicated theater manager. If you have any suggestions as to people out there who may be of interest, please let me know. I am very interested in creating a theater accessible to the community and a cinema of quality.
ifemorena
ifemorena —– if you read my entry as something other than serious, that worries me. You are in the business —– reading what I (and others) say and taking it seriously may be a step toward improving service to customers. The way we are greeted and treated at theaters is generally abysmal. Just for example, last winter I pointed out to the manager of a 16-screen multiplex that the (only) walkway from the parking lot to the building was jammed up with snow. She told me “We cleaned it this morning.” It was 4 p.m. and had been snowing for at least three hours. In my business, this kind of treatment would send me to the poorhouse. Your defensive attitude in your reply appears to me indicative of the problem.
… a side note to the above. I love movies. I love watching them on the big screen. I just WANT to love the experience of seeing them there. As it stands now, one gets better service at the (improving) Department of Motor Vehicles. Seems kind of sad to me, and THAT is serious.
hi,
I appreciate your suggestions on theater management and the need to pay attention to customers. I am opening a theater and would just like to know who is out there in the theater management world that knows how to run one. Through a combination of great customer service and good movies, I think good theaters can come about. I will keep looking. If you have any suggestions, please let me know. I also agree that customer service in movie theaters needs to be improved. Do you work in the movie theater business?
It disturbs me that folks do not help ifemorena with constructive advice. Open a quality movie theatre. Pay a little more to get better quality employees and managers. Do not dispair. The movie business can be a rich and rewarding one if you, as an owner, have fun, take care of the patrons, listen to your community, and try not to show first run movies all of the time. A first run house is a nightmare as there is no money for the owner except in concession sales. AndyTs comments above, although ruthless, reflect the attitude of many patrons who come to be “swept away” by the movies. In this world novelty still sells. Try a variety of programming including live theatre, music, theatre, etc. Good luck.
Thank you for the advice. Will try!
Hmmmmm, ruthless. Never thought of myself that way, but maybe I should look inward. I do think of myself as skeptical anout the movie business. The theaters located within easy driving distance of my home are all incredibly bad —– each in their own unique way. This is a highly populated suburban area where one would hope that there is room for just one decent theater. You know,.I understand that this all is about the financials. It’s a shame that a theater can’t make a buck without selling an $8 popcorn/soda combo. I know what real estate costs have done to all businesses. I even know (approximately) what it costs to repair a broken chair. But here’s the point: the business has been hit first by television, then by video/dvd and now by better and better home theater systems. The only response I have seen from the movie industry is stadium seating and smaller screens. It just seems like no one is listening. I don’t really think I am ruthless —– instead I am frustrated. And I think there are a lot of folks out there who have similar feelings. I don’t have any unrealistic expectations of the cinema treasures coming back —– I just wish the industry would do what they are doing much, much better.
Is this a new theatre in Albany? Or are you planning to open either of the two multiplexes that currently sit abandoned there?
Hi,
I would like to open one of the multiplexes that has been abandoned. I am at the early stages in my search for the team to rehabilitate the interior of the property. Please feel free to email me directly for more information:
ifemorena
I have been working in the Movie Theater business for nearly two decades. I am currently the General Manager for one of the busiest theaters in the country. I know what it takes to achieve exceptional customer service and how to properly maintain any facility. My expertise is creating a very profitable establishment while giving our customers the five star treatment. I am looking for a new challenge where I can utilize my many talents and make a positive difference in your organization. If you are looking for a true professional, with 20 years of movie theater experience than please contact me. I would be happy to get any theater/company back on track! If interested, please contact me at