This is possibly the worst managed Cinemark or movie theatre I have ever attended. The manager is so unprofessional and unkind. He is not qualifed to take tickets much less manage a theatre. The theatre is located in such a new and lovely part of Rockwall. It is unfortunate that the theatre cannot hire the same kind of class that surrounds the new Cinemark.I will be seeing my movies at Firewheel until management changes which should be soon if Rockwall Cinemark wants to keep customers happy!!
This is possibly the worst managed Cinemark or movie theatre I have ever attended. The manager is so unprofessional and unkind. He is not qualifed to take tickets much less manage a theatre. The theatre is located in such a new and lovely part of Rockwall. It is unfortunate that the theatre cannot hire the same kind of class that surrounds the new Cinemark.I will be seeing my movies at Firewheel until management changes which should be soon if Rockwall Cinemark wants to keep customers happy!!